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Shipping Policy
Processing Time
In-stock items are dispatched within 2–3 business days of order confirmation. Bespoke orders are fulfilled per the timeline agreed in your design brief — typically 4–8 weeks from deposit receipt.
Shipping Rates & Delivery
| Region | Standard | Est. Delivery |
|---|---|---|
| United States | Free | 5–7 business days |
| Canada & UK | $25 USD | 7–10 business days |
| Europe (EU) | $25 USD | 7–12 business days |
| Asia Pacific | $25 USD | 10–14 business days |
| Rest of World | $25 USD | 10–18 business days |
Tracking
A shipping confirmation email with a tracking number is sent as soon as your order is dispatched. All shipments are fully insured.
Customs & Duties
International orders may be subject to import duties and taxes levied by the destination country. These charges are the sole responsibility of the recipient. SVARNA is not responsible for delays caused by customs clearance.
Damaged or Missing Orders
If your order arrives damaged or does not arrive within the estimated window, please contact us immediately at hello@svarnaheritage.com with your order number and photographs of any damage.